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Article-11 3-2019

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FEATURES OF SUPPORTING DECISION MAKING IN MODERN ENTERPRISE INFOCOMMUNICATION SYSTEMS

Sergey V. Pavlov, MTUCI, Moscow, Russia, h.108@yandex.ru
Vladimir A. Dokuchaev, MTUCI, Moscow, Russia,  v.dok@tlsf.ru
Victoria V. Maklachkova, MTUCI, Moscow, Russia,  v.maklachkova@tlsf.ru
Sergey S. Mytenkov, MTUCI, Moscow, Russia, mitenkovss@rspp.ru

Abstract
The purpose of this work is to consider the method of automatic selection of the optimal technical solution for Modern Enterprise Information and Communication Management Systems of Technological and Business Processes. These solutions based on a generalized spectral representation of the characteristics of the used Technical Systems (TS) and the presentation of methodological approaches to the analysis of the technical characteristics of the considered TS and tools. The concept of the DSS is based on the optimization problem – to find such a management decision for a Decision Maker (DM) that would have the maximum positive effect in the presence of a number of restrictions.The proposed spectral method of automatic selection of the optimal technical solution for Modern Enterprise Information and Communication Systems allows to automate the process of evaluating the effectiveness and choosing the optimal technical system. The same methodical approach can be used in the framework of Decision Support Systems to build a model for the selection of forces and means for solving a problem.

Keywords: Decision Maker, Information and Analytical Activities, Decision Support System, Model, Technical System, optimal technical solution, Enterprise Information and Communication Management Systems.

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Information about authors:
Sergey V. Pavlov, PhD (Tech), Associate Professor, Associate Professor of the Department «Multimedia Communication Networks and Services» MTUCI, Moscow, Russia
Vladimir A. Dokuchaev, DSc (Tech), Professor, Head of the Department «Multimedia Communication Networks and Services» MTUCI, Moscow, Russia
Victoria V. Maklachkova, Senior Lecturer of the Department «Multimedia Communication Networks and Services» MTUCI, Moscow, Russia
Sergey S. Mytenkov, Postgraduate Student of the Department «Multimedia Communication Networks and Services» MTUCI, Moscow, Russia