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T-Comm_Article 5_2_2020

EVALUATION OF THE EFFICIENCY OF MAKING MANAGEMENT DECISIONS IN SOCIO-ECONOMIC SYSTEMS ON THE EXAMPLE OF EDUCATIONAL INSTITUTIONS OF HIGHER EDUCATION

Vyacheslav G. Burlov, Peter the Great St. Petersburg Polytechnic University (SPbPU), St. Petersburg, Russia, burlovvg@mail.ru
Mikhail I. Grachev, St. Petersburg University of the Ministry of Internal Affairs of Russia, St. Petersburg, Russia, mig2500@mail.ru

Abstract
In a rapidly changing world, changes are occurring in all spheres of human life, including in the social and economic systems, such as education, law, defense, health and environmental protection. Of course, all areas require study with a view to improving management and decision-making mechanisms in order to increase the efficiency of their functioning. The proposed assessment allows you to build an analytical-dynamic model of a decision-maker (DM) and allows you to make the connection of three important processes in the organization of management of a higher education institution (UZVO). The resulting mathematical model ensures the continuity of the organization’s work, due to faster adoption of managerial decisions on emerging difficulties in the process of the organization’s activities. It is considered that in the process of managing the UZVO, the decision maker has to resolve three processes, namely: the process of the formation of certain difficulties, the process of recognizing the problem and the process of implementing the solution to eliminate the problem. The considered example showed the dependence of the probability of the task on the frequency of failure, that is, failure to fulfill the plan, under the given conditions of the frequency of failure to eliminate the problem of decision-making. Using a synthesis-based approach allows you to build a system such as a UZVO management system based on the required level of educational institution management efficiency. Accordingly, a system based on such principles will be deprived of the main drawback – the inconsistency of the results of managing the expectations of decision makers. Such an approach allows you to evaluate any decision made from the standpoint of time and resource costs, as well as to establish a clear, scientifically substantiated relationship between the decision made and the results of the action.

Keywords: management efficiency, social and economic mathematical system, model, manager’s qualifications, managerial decisions,  higher education institution, decision maker, network models.

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Information about authors:

Vyacheslav G. Burlov, Peter the Great St. Petersburg Polytechnic University (SPbPU), Professor at the Higher School of Technosphere Safety, Doctor of Technical Sciences, Professor, St. Petersburg, Russia
Mikhail I. Grachev, St. Petersburg University of the Ministry of Internal Affairs of Russia, Senior Engineer of the Information Center, St. Petersburg, Russia